Last updated: October 9, 2026
RegMount was developed over three years of testing and ten prototypes, by divers, for divers. We build it to be simple, durable and reliable dive after dive, and we stand behind it. This Limited Warranty explains what we cover, what we do not, and how to make a claim if something goes wrong.
Warranty at a glance
- 1-year limited warranty from the original date of purchase.
- Covers defects in materials and workmanship.
- Applies to the original purchaser only.
- Remedy is repair, replacement or refund, at our discretion.
- Does not cover normal wear, misuse, improper installation, loss or damage to other equipment.
What This Warranty Covers
RegMount warrants to the original retail purchaser that RegMount-branded products purchased from regmount.com or an authorized RegMount dealer will be free from defects in materials and workmanship under normal use for one (1) year from the original date of purchase.
Covered products include the RegMount adapter, custom stainless steel clamp, comfort chin stabilizer and RegMount-branded accessories. Examples of covered defects include:
- A manufacturing flaw that causes the adapter to crack or break under normal use.
- A clamp that is defective in material or threads as manufactured.
- Parts missing or incorrectly manufactured at the time of sale.
What This Warranty Does Not Cover
This warranty does not cover:
| Not covered | Examples |
|---|---|
| Normal wear and tear | Cosmetic scratches, fading, surface marks, gradual loosening of fit over time |
| Silicone band wear | Stretching, tearing, discoloration or deterioration of the protective silicone band, which is a wear item |
| Misuse or abuse | Using the product for purposes other than intended, dropping, impact damage, exposure to chemicals, solvents or excessive heat |
| Improper installation | Installation on a regulator outside the supported 2 3/8″ to 3 1/8″ (60 to 80 mm) range or not following the installation guide |
| Over-tightening | Stripped threads, deformed clamps or cracked parts caused by excessive force |
| Loss | Loss of the mount, camera or accessories underwater or elsewhere |
| Modifications | Cutting, drilling, altering or repairing the product, or using non-RegMount parts in place of RegMount parts |
| Third-party equipment | Damage to cameras, housings, lights, regulators, mouthpieces, hoses or other gear |
| Adhesives | 3M adhesive mounts once applied, and adhesion failures caused by surface preparation or conditions |
| Unauthorized sellers | Products purchased used, second-hand or from sellers who are not RegMount or an authorized dealer |
No consequential damages: To the fullest extent permitted by law, RegMount is not liable for incidental or consequential damages, including damage to or loss of cameras, regulators or other equipment, lost footage, missed dives or travel costs. As our Disclaimer states, RegMount is not responsible for damaged or lost equipment during use and/or installation.
Caring for Your RegMount
Good care helps your mount last well beyond the warranty period:
- Rinse the mount and regulator in fresh water after every dive, especially salt water.
- Tighten the clamp snugly but do not over-tighten it. Remember the clamp uses a metric nut, so use the correct tool.
- Inspect the adapter, clamp and silicone band before each dive and replace worn parts. A replacement clamp and comfort chin stabilizer are available individually.
- Store your gear dry and out of direct sunlight.
- Use a camera safety tether as a backup retention method.
For more detail, see our guide to underwater camera gear care and maintenance.
How to Make a Warranty Claim
Contact us
Email [email protected] with the subject line “Warranty Claim.”
Provide proof of purchase
Include your order number or a receipt from an authorized dealer showing the purchase date.
Describe and photograph the problem
Explain what happened and attach clear photos of the defect. Include the make and model of your regulator and camera so we can understand the setup.
Follow our instructions
We may resolve the claim from the photos alone, or ask you to return the product for inspection. Do not send a product back without contacting us first.
Claims must be made within the one-year warranty period. If we ask you to return the product, you are responsible for shipping it to us; we will cover the cost of shipping a repaired or replacement product back to you within the United States.
Remedies
If we confirm a covered defect, RegMount will, at our sole discretion, do one of the following:
- Repair the product or supply the defective component;
- Replace the product with the same or a comparable product; or
- Refund the purchase price paid for the defective product.
Replacement products or parts are warranted for the remainder of the original warranty period. This is your sole and exclusive remedy under this warranty.
Limitation of Implied Warranties
To the extent permitted by law, any implied warranties, including implied warranties of merchantability and fitness for a particular purpose, are limited in duration to the one-year period of this Limited Warranty. Some states do not allow limitations on how long an implied warranty lasts, so this limitation may not apply to you.
Your Rights Under State Law
This warranty gives you specific legal rights, and you may also have other rights that vary from state to state. Some states do not allow the exclusion or limitation of incidental or consequential damages, so the above limitation or exclusion may not apply to you. Nothing in this warranty limits any rights you have that cannot be waived under applicable law.
Warranty Questions
Is the silicone band covered if it tears?
No. The protective silicone band is a wear item that naturally stretches and ages with use, sun and salt water. Inspect it regularly and replace it when it shows wear.
My camera came loose and was lost. Is that covered?
Loss of cameras or other equipment is not covered. If you believe a defect in the mount itself caused the problem, contact us with photos of the mount and we will review it. We always recommend a tether as backup retention.
Do I need to register my product?
No registration is required. Just keep your order confirmation or dealer receipt as proof of purchase.
Non-Transferable
This Limited Warranty is extended only to the original retail purchaser and cannot be transferred to anyone who later obtains the product.
Related Policies
- Disclaimer: diving safety, task loading and installation responsibility.
- Terms and Conditions: the terms that govern purchases and use of our website.
- Refund & Returns Policy: 30-day returns and items damaged on arrival.
- Shipping Policy: shipping times and lost packages.
This Limited Warranty is governed by the laws of the State of Florida, USA.
Contact Us
- Email: [email protected]
- Phone: (850) 356-6770
- Mail: Florida, USA (mailing address available on request)
- Online: Contact form